Frequently Asked Questions
Everything you need to know about shopping for your little ones at Box For Kids.
What sizes are available in your collections?
We offer a wide range of sizes catering to newborns up to 12 years old. Each product page features a detailed size guide with measurements in centimeters and inches to help you find the perfect fit for your child.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the continental US. Express shipping options are available at checkout if you need your items sooner. You will receive a tracking number via email as soon as your order ships.
What is your return policy for children's apparel?
We offer a 30-day return policy on all unworn items with original tags attached. For hygiene reasons, undergarments and swimwear must have the protective seal intact to be eligible for a return.
Are the fabrics safe for sensitive skin?
Absolutely. We prioritize high-quality, breathable materials such as organic cotton and bamboo. Our fabrics are tested to ensure they are free from harmful chemicals and gentle on delicate skin.
Can I change or cancel my order after it has been placed?
We process orders quickly to ensure fast delivery. You can change or cancel your order within 1 hour of placement by contacting our support team. After this window, the order may already be in the fulfillment process.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.